Clear answers to common service, location, and quote questions.
Common questions about services, coverage areas, how to get a quote, and what to expect when working with Al Fanni.
What services does Al Fanni cover?+
Al Fanni handles AC maintenance, plumbing, electrical work, painting, carpentry and joinery, gypsum works, flooring and tiling, bathroom renovation, civil renovation, pool maintenance, water tank cleaning, duct cleaning, and general handyman work - all coordinated through one point of contact.
How does pricing work - do you publish fixed prices?+
We quote per job rather than publish fixed prices, because an honest price depends on your property, the number of units or rooms involved, and the actual work needed. Message us the details on WhatsApp - a photo helps - and we agree a clear quote before any work begins, with no call-out surprise and no hidden charges.
Do you offer free quotes or inspections?+
Yes - a free inspection and an instant quote, with no obligation. Share your property type, area, and a short description of what needs attention, and the team comes back to you quickly.
Which areas and communities do you serve?+
Al Fanni operates across Abu Dhabi and Dubai - including communities such as Yas Island, Al Reef, Al Raha, Saadiyat Island, Reem Island and Khalifa City - covering villas, apartments and townhouses as well as offices and commercial buildings. Message us your building or community and we'll confirm coverage.
What are your working hours?+
Sunday to Friday, 08:00 to 18:00. We are closed on Saturdays. For urgent issues, WhatsApp is the fastest way to reach us and get a quick reply on the next step.
How do I request a quote?+
You can submit the quote form on this site, message or call directly on WhatsApp, or send an email. Sharing your property type, location, and a brief description of the work helps the team prepare a useful and accurate response.
What information should I include when requesting a quote?+
The property type and size (villa, apartment, office, or commercial space), a plain description of what needs attention - you don't need to name the trade - the emirate and community, when the property can be accessed and whether it's occupied or vacant, your timeline, and a photo if you have one. That's enough for an accurate quote.
Can you handle urgent or same-day maintenance requests?+
For urgent issues, calling or messaging on WhatsApp is the fastest route. The team responds promptly and can advise on the most practical next step for time-sensitive repairs such as a water leak or an AC that has stopped cooling.
How often should I service my home AC in the UAE?+
In the UAE climate, most homes benefit from an AC service roughly every three to six months - and more often through the summer, when units run hardest and fine, humid, salt-laden dust clogs filters, coils and drainage lines. Regular servicing keeps cooling strong and helps prevent the sudden no-cooling failures that peak in the hottest months.
Do you offer an Annual Maintenance Contract (AMC)?+
Yes. Al Fanni offers tailored Annual Maintenance Contracts for both homes and buildings, covering scheduled upkeep across AC, plumbing, electrical and general maintenance so small issues are caught before they become expensive ones. Plans are matched to your property and scope; we prepare one on request.
Are you licensed?+
Yes - Al Fanni is a licensed UAE building-maintenance business.
Do you provide the materials and parts, or do I supply them?+
We source the parts and materials a job needs - for example AC gas and capacitors, paint, fittings, or fixtures - and the quote agreed before work makes clear what is included. If you would prefer to supply a specific item yourself, just let us know.
Can you manage multiple services in one visit?+
Yes. Al Fanni coordinates across trades, so if a project involves painting, gypsum, and carpentry - or AC servicing alongside a plumbing check - these can be planned and handled together rather than through separate providers.
Do you work on both residential and commercial properties?+
Yes. Al Fanni works across homes, villas, apartments, offices, towers, retail units, and owners'-association common areas in Abu Dhabi and Dubai. Scheduling and scope are adapted to the property type and whether it is occupied, tenanted, or vacant.
Do you handle both one-off repairs and ongoing maintenance?+
Both. Al Fanni handles single call-outs - a leak, a failed AC, a paint job - and ongoing, scheduled maintenance through an Annual Maintenance Contract for owners and managers who would rather not handle upkeep job by job.
What is the best way to contact Al Fanni?+
WhatsApp is the fastest channel: message the issue (a photo helps) and you'll get a quick reply and a clear next step. You can also call the same number or use the quote form on this site.