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Privacy policy and terms of use.

Information on how we handle your contact details and what submitting an inquiry means.

Last updated: 23 September 2026

Privacy Policy

Al Fanni may collect the contact details that visitors voluntarily provide through the website, including name, phone number, email address, service location, and inquiry details.

This information is used only to respond to service requests, prepare quotations, coordinate maintenance inquiries, and improve communication with prospective clients.

What we don't do

We do not sell, rent, or trade your personal information. We do not use it for advertising, and we do not share it with third parties for their own marketing. Your details are used solely to handle your inquiry.

Website analytics

We may use standard website analytics and hosting logs (for example, Google Analytics) to understand aggregate, non-identifying usage for performance, security, and website improvement. Where analytics uses cookies, you can block or clear them in your browser settings without affecting your ability to use the site.

AI site assistant

Our website offers an optional AI assistant named Fanni that answers general questions about our services and areas. Messages you send in the chat are processed by a third-party AI provider to generate replies and are not stored on this website. If you choose to use the assistant's "Request a callback" option, the name and phone number you enter there are sent to the Al Fanni team so they can contact you about your request — handled the same way as our quote form above, and not by the AI provider. (If instead you type your details straight into the chat, that message is processed like any other chat message, as described above.) For anything personal, a booking, or an urgent request, you can use that callback option, WhatsApp, or the quote form.

Your choices

You can ask us to access, correct, or delete the contact details you have shared with us at any time. Email info@alfanni.ae and we will action your request.

Al Fanni does not publish private customer information. Business contact details shown on the site are intended for public inquiry use only.

Terms of Use

The content on this website is provided for general information about Al Fanni Building Maintenance and its services.

Submitting an inquiry through phone, WhatsApp, email, or the website form does not create a binding service agreement. Final scope, pricing, scheduling, and service terms are confirmed directly with the business.

Service availability may vary based on location, access, scope complexity, timing, and operational capacity.

Website content may be updated from time to time to reflect changes in services, contact methods, or business operations.

For final decisions on any project, contact Al Fanni directly using the published contact details.